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Here are some answers to our FAQ (Frequently Asked Questions)

Quote Engine

How many companies are supported in the quote engine?

We support over 50 of the top final expense life insurance companies including private label companies for some FMOs in the FEX quote engine:

  • American Continental (Aetna)    
  • American Home Life
  • American National
  • Americo Life
  • American Memorial
  • American Amicable Life
  • Assurity Life
  • Baltimore Life
  • Bankers Fidelity Life
  • Boston Mutual Life
  • Capitol Life
  • Columbian Life
  • Colorado Bankers Life
  • CSA Fraternal Life
  • Equitable Life
  • Fidelity Life
  • 5 Star Life
  • Foresters
  • Forethought Life
  • Gleaner Life
  • GPM Life
  • Guarantee Trust Life
  • Illinois Mutual
  • ING Reliastar
  • Kemper Life
  • Lafayette Life
  • Liberty Bankers Life
  • Madison National
  • Medico
  • Monumental Life
  • Motorists Life
  • Mutual Of Omaha
  • New Era
  • North Coast Life
  • Oxford Life
  • Royal Neighbors
  • Sagicor
  • Security National Life
  • Securus Solutions
  • Sentinel Life
  • Settlers Life
  • Standard Life (Utah)
  • Standard Life and Casualty (Texas)
  • Texas Life
  • Transamerica Life
  • Trinity Life
  • UCT Life
  • UNLI Life
  • United Home Life
  • ValuLife
  • Washington National
  • What plans does the rater quote for?

    The quote engine rates for simplified issue whole life (SIWL). Every plan we quote for requires minimal to no home office underwriting.

    We provide rates for over 200 plans including level, graded and modified benefits. We also have rates for limited pay plans (10 & 20 year) as well as guaranteed issue. If you are writing final expense insurance, we have what you need to get the job done!

    Are you an IMO or FMO?

    NO! We are not an insurance marketing company and do not offer any contracting or agency sales support outside of the final expense quote engine. We can not emphasize this enough as there is absolutely zero conflict of interest in this area!

    Our staff does however have a solid and proven life sales background which uniquely allows us to understand the needs of agents in the field. We bring over 25 years of insurance sales experience to the table in the development of our final expense quote engine.

    Can I request for a company to be added?

    Yes, if we think there is enough of a demand for a particular carrier we will gladly add them to the rater. Please use the support link to send us the rates, or to let us know where we can obtain the rates.

    Can I add a final expense quote engine to my web site?

    Yes, we offer a web site plug-in where agents can add a final expense quote engine to their web site and collect leads.

    Can I select which companies to rate?

    Absolutely! Simply click on the company selection link in your control panel to choose the companies to rate for.

    Is the quote engine smart phone compatible?

    The FEX quote engine will work with all current smart phones including the iPhone, Android and Blackberry.

    Additionally, our quote engine has been optimized to work with well all tablets including the iPad.

    Is there a Windows or MAC version to install?

    No. The FEX quote engine runs on the web as an SaS application (software as service). You only need an internet connection to run the quote engine - Broadband is even better! There is nothing to install, and all updates are performed automatically!

    CRM / Lead Manager

    What exactly is the CRM / Lead Manager?

    Our built-in lead manger allows you organize and manage your final expense leads. Most agents working the final expense market are purchasing leads on a weekly or monthly basis. The task of organizing, working and following up on these leads can be quite daunting without some help.

    Our lead management system is a lean and mean no-nonsense tool that allows you to efficiently work your final expense leads. Once you add a lead to the system, you can quickly quote it, tag it for an appointment or follow-up. You can even add notes or quote other family members. If you are using direct mail leads, you can even upload the lead to the lead manger. The system will even print you a map or directions to the client's home!

    How much does the Lead Manager cost?

    NOTHING! The lead management system is included at no additional charge with every FEX quote engine subscription.

    Many of our subscribers have told us our lead mangement system is nicer than other stand alone systems costing hundreds of dollars more. In fact, we have many agents subscribing for the lead management system alone!

    Is the CRM / Lead Manger just for final expense?

    Not at all! The lead management system can be used for other lines of business including Med Supp, Health and even P&C.

    Channel Partner Program

    Can agents participate in the partner program?

    The FEX Channel Partner program is designed for the wholesale FMO, IMO, Brokerage whose business is contracting and supporting agents in the field.

    What is an IMO, FMO?

    The terms FMO and IMO are used interchangeably and are acronyms that stand for Insurance Marketing Organization or Field Marketing Organization. IMO's and FMO's typically are not in the business of retail insurance sales (selling individual policies). Their customers are insurance agents and act as a go-between for the agent and insurance company.

    Is the Channel Partner program really free? What's the catch?

    Yes, the FEX Channel Partner program is completely free with one small string attached. We want you to help us spread the word about the FEX Quote Engine amongst your contracted agents.

    What kind of commssions can I receive?

    The current model for the FEX quote engine Channel Partner program doesn't rely on any commission structure but rather on a mutually beneficial relationship. We set you up with a free branded quote engine that you can use for free and your contracted agents can access at a discounted rate an simply ask in return that you let your agents know about the rater's availability and discount code.

    Access Key Issues

    Where do I enter my username and password?

    We do not use a traditional log-in with user names and passwords. You only need to enter your access key.

    How can I get a discount code for an access key?

    Discount codes are available from your IMO.

    Why does my access key keep getting reset?

    Our security system will continually reset and eventually disable an access key that it detects is being shared. Please do not share your access key with anyone to avoid this unnecessary inconvenience.

    Also, sharing your access key puts your personal information at risk.

    Is there a discount for purchasing multiple access keys?

    Yes, if you would like to purchase additional access keys for other staff members, please contact us.
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